Came in over the weekend to look at a pre-owned car and ended up leaving with a brand new 2021 Q7 that I fell in love with from the moment I saw it! Thank you Shane for being such a great help and working so hard to get us the car we loved and at such an amazing deal! I’ve never been happier with a car or the service I received from a dealership. Shane was super friendly, professional, personable, and not pushy at all. He just wanted us to be happy even if we didn’t leave with anything ...
Adam and his team are great.
Excellent service, extremely professional, and the car is beautifully running! I trust them here at resnick Westlake Audi! Jesse was absolutely fantastic in coordinating the picking up of my car as I was hospitalized. He deserves a gold star and a raise!
Although we had to drive an hour to get there, our sales agent Fay made it worth it! She was extremely professional and welcoming, and got us everything we wanted and how we wanted it. I recommend Fay to everyone because of her extreme kindness and how fast she got us in our car and out the door! This truly was a 5/5 star experience all thanks to Fay.
I leased a Q3 from Shane a few weeks ago. I had been talking to another dealership and was in my car on the way to sign papers when Shane called me back with an offer I couldn't refuse. He was respectful, honest and incredibly helpful. Leasing from Rusnak Westlake Audi was the easiest car buying experience I've had to date. If you are in the market for a car, please go here and ask for Shane!! It's clear he understands and appreciates the product and that comes through in his selling style.
I’ve owned Porsche, BMW, and Lexus in the Westlake area. Audi has the best service department hands down! Very happy.
Great adviser. Very fast prosses.i will strongly recommend Rusnak Audi.
Had a great experience recently. Everyone on their team from start to finish, including the parts department, went above and beyond to make sure I had an exceptional time. Buying a car can be tiring but they had me in and out quicker than I thought possible. Can’t say enough good things. I’ll be driving Audi’s for life, and this is where I’ll be purchasing them!
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