Pre-sale and sale went very smoothly and a lot of that is due to Kareem, the sales guy. I am happy with the dealership and with the Porsche I bought (my ninth 911 over the years). Keep up the high standard.
Excellent,, Greg Austin is the best...
Excellent service as always Shout out to Eric
Keith Goldberg and his team are the best in the biz. In a highly uncertain environment, Keith was the reason my dreams came true. I am one of the most fortunate Porsche customers in the world today, and I will always remember who made it possible. Thanks to everyone at Rusnak.
Just purchased my very first Porsche at this westlake dealership with the help of Michael Aram. I highly recommend Michael. He was patient, knowledgeable and we really enjoyed his friendly personality. Very happy with Greg in the finance department as well. This dealership has a great staff and I absolutely love my new car!
I inquired online in Friday April 29, 2022. Received a call back from Kareem within a few hours I was approved and made it all smooth for me. Best customer service
When I showed up to Rusnak, I was ready to do business and my salesman, Marty Goodman, was quick and able to take care of my needs. The 911 that I had been dreaming of appeared on the showroom floor. Thank you Marty! Twice now, Its been a pleasure doing business.. Sincerely, Bill.
My salesperson was Mark Wasserman and he was fantastic from start to finish!! It was the smoothest car buying purchase I have ever had. I used to drive Mercedes but now I’ll only drive a Porsche and I’ll only buy from Mark Wasserman at Rusnak Westlake. Great experience!!!
Wanted to thank Michael Aram for the great service, for being patient and kind Through the whole process. We had a very good experience buying from this location, the workers are very respectful. Thanks for make all our wishes come true. ❤️ highly recommended!!!
Amazing car buying experience. I really got the Porsche experience. Very friendly and inviting staff. Answered my questions honestly and were very straightforward. Accommodated all my needs, especially Kareem my salesman. I recommend Rusnak for anyone in the market for a Porsche.
Just took delivery of my new 2022 Porsche 911 cabriolet, delivered to my house from Rusnak/Westlake Porsche, Thousand Oaks. Want to say the entire experience from trading in my 2009 Porsche 911 cabriolet to purchase of the new Porsche was outstanding. My salesperson, Kareem Alayoubi, is a shining example of EXCELLENT customer service. From the very start to the delivery of the vehicle he kept me informed almost daily with phone calls and text messages. Kareem is a valuable asset to Rusnak/Westlake Porsche. I have no hesitation in recommending Kareem and Rusnak/Westlake for their service, integrity and professionalism.
I recently bought a used Tesla from Rusnak and the whole experience was so so smooth and absolutely awesome. I worked with Kareem and he was super efficient, kept me informed every step of the way and made the whole buying process effortless. He not only sent me all the possible history and reports of the car but took time to take and send a complete 360 video of the car. The dealership was neat, everyone was friendly and Kareem also arranged transportation for the car to be send to NorCal. The General Manager Keith was such a responsive guy and ...
Greg was incredible to work with and got me an incredible deal on my extended Porsche warranty. Easy to work with and so good to have it done!
I just purchased a GT4 from Andy. This was a dream come true for me because it was a car I grew up fantasizing about. I’m 24 and I have rarely had pleasant encounters with sales associates at both Porsche and other luxury car dealers. Andy is incredibly kind and down to earth and came right up to me to help me out. He worked with me to make sure I was happy and comfortable with the car and the purchase. It’s honestly the best experience I have had with a dealer and I will definitely be coming back ...
My experience at Westlake Porsche was incredible because of Kareem. He helped me build and order a beautiful new Taycan and was with me every step of the way. He's knowledgeable, patient and just an all around, down to earth, nice guy. Thank you Kareem!!! You made my experience memorable.
Great guys car is amazing. Everyone in the shop is super helpful and knowledgeable. Highly recommend dealing with them! Great service thanks again.
I was recently in the market for finding a very specific Porsche which had to be special ordered. I contacted several dealerships across many different states, finally Kareem Alayoubi of Rusnak Porsche contacted me... he was able to give me the answers I was looking for, he has been able to go above and beyond to make sure everything about my order was perfected. When I went to visit the dealership to meet him person, it was a very welcoming atmosphere. Kareem was able to show me around the dealership, and show me other cars that were similar to the ...
I worked with Mark Wasserman who was great along with the manager Keith
My experience was amazing. My son and I came onto the lot with no expectation. We were greeted by Michael Aram and he helped me through the entire process. There was never a sense of pressure or bothered by my questions. He was extremely knowledgeable, nice and such a pleasure to learn about the brand and products. He assisted in making sure I felt the power Prosche as I test drove the suv. I met more people throughout the dealership and everyone treated us with respect, dignity and professionalism. I walked away with a luxury vehicle that I never thought ...
One of the best dealerships in California. With their great customer service and friendliness they make you feel very at home. Sadly this is not the case with most high end dealerships especially in Southern California. Rusnak Porsche is really invested into long term relationships with their clients and are extremely transparent to their customers during the buying process. As a multi-time buyer from Rusnak I couldn’t recommend them more!
Kareem at Westlake Porsche is great. He helped my wife and I when he was at Audi. Excellent service and he got us a great deal. I’m today’s car market, we ended up in a Porsche while other dealers are charging mark-ups for any vehicles on their lots. My wife and I appreciate the excellent service by everyone at Westlake Porsche.
Everything from booking the appointment to getting the car back was a seem less effort. I was able to make an appointment on Sunday through their call center for an appointment the next day on Monday. They accommodated me by getting me a loaner since my car would be there a while. They sent me text and video updates of my car them entire time they had it. When the car was ready, they let me know and I picked it up. The car was washed and cleaned for me.
The best of the best!!! Kareem is the best associate there.
Mark was really great to work with 🙏
As always, the best service. The service you can expect from a rusnak store especially from a rusnak Porsche store!
Michael Aram was very professional, knowledgeable and responsive! I would recommend using him for your next Porsche purchase. We were impressed with his follow-up and professionalism to make this a very easy and wonderful experience! We love our Porsche Boxster T as it is an amazing car!
I had a great repair experience with Rusnak All work was completed on time and as promised and it was a pleasant experience dealing with the service technicians and staff would definitely recommend them
I found the perfect Porsche online and Kareem Alayoubi tirelessly answered all of my questions, checked, and rechecked the car for me until I was sure it was the right one. Thanks also to Michael Rubin who talked me off the ledge as other customers were eyeing the car just as I was making arrangements to come buy it. 🙂 When I arrived at the dealership the car was just as expected and there were no hidden surprises. Everything worked out in the end and I'm the proud owner of a new to me Cayman S. Thanks so much Kareem, ...
Exceptional attention and service from Eric Blackmer. He is so easy and pleasant to work with...very professional, high attention to detail, very patient and helpful with my finicky little details. He is everything you could want in a service advisor, and brings none of the much too common "untrustworthy advisor" that I have seen with other brands and advisors elsewhare. If you don't have a dedicated service person for your "Porsche baby," I would strongly suggest starting here. He is as good as it gets, and one of the very brightest spots of this ...
very nice folks to work with. i worked with Michael Aram and he was super patient with me as i could not make my mind which model i should go for. he was very polite, no pushing and gave me tips that might've even cost him a deal but those were in my interest and i truly appreciated his approach. would recommend to everyone this dealership. Ask for Michael Aram
Steve Ellis and crew are fantastic!
The service department at Rusnak Porshe is by far the best I have ever experienced. My loaner car is much nicer than my car.. Lol. Skip is the best! Highly recommend.
I’ve been bringing in my 911 to this dealership for three years. I highly recommend bringing your car to see Steve Ellis. A true professional that treats his customers with respect and honesty.
Andy was responsive, informative and professional. It was a pleasant car buying experience.
My Porsche required service, including reprogramming the PCM. An unexpected problem with the ODBC port complicated matters. Rusnak Porsche resolved everything and Erik, my Service rep, did a great job of keeping me updated as they worked through the unexpected problem. I really appreciated the high level of communication. Erik was on top of everything.
Service department is excellent.
Sales associate Mark Wasserman gave us an outstanding experience purchasing our Porsche quickly and with patience in educating us as first-time Porsche owners. He thought of solutions and made our overall experience a perfect 10 out of 10. We drove all the way from Laguna Beach to work with Mark and get our car.
It was the most positive customer service experience I’ve every had at any Automotive Dealership! Kristin was so kind, responsive, helpful and solution oriented. Amazing! Many thanks to the entire Rusnak team but especially Kristin Kelley!! 👏👏👏👏👏
I always have my 2 Porsche's serviced by SKIP at Rusnak Porsche. He is ABSOLUTELY the best and makes it a very pleasant experience every time. Sometimes I'll just stop by to see him and mechanic Aaron ( his knowledge of engines is mind blowing) and check out the new inventory. Also, Oscar in parts is exceptional also. He once drove me the correct filter for my 911 after I purchased the incorrect one. THAT IS SERVICE!! I'm happy to be part of the Rusnak Porsche family.
Always pleased with the service I receive. Want to give a shout out to Steve Ellis and master mechanic Mark Leach. Would never consider having my car serviced by anyone other than them. I travel from Pasadena to Thousand Oaks solely because of their excellent customer service even though there is a Rusnak Pasadena a mile from my home. John
Mark helped us and had been patience with us through out entire process
I called to see if the car was still available, lucky for me it was and the sales person that answer the phone was very professional, he shows the love for the Porsche and he knows a lot about them, I felt very comfortable and trusted him since the begining. When We got there Mark was ready to show us the car, he took the time to explain everything about the car and helped us understand all the steps to close the deal. I know the Porsche company is behind the great car but havinga good salesman was very good ...
Marty made it very easy, such a great experience
The service staff are excellent at Rusnak Porsche. Steve Ellis helped me with my most recent service. Steve is professional, knows the details and doesn’t bother you with the details unless you want or need to know. Owning a Porsche is much more enjoyable when the dealership staff are professional, smart and friendly to work with. Thank you Rusnak Porsche service department
My husband took my car in to be serviced and had a great experience with his service advisor, Skip Crovo. Skip went above and beyond to make sure everything was taken care of on time. The car was washed and looked great when we picked it up. Very pleased with the service.
The service experience at Rusnak Porsche was outstanding. I phoned to set up an oil change and they squeezed me in the next day. I needed a loaner car which was provided. My prior service was in the San Francisco Bay area so they did not have the previous service records. However their evaluation of the status of required additional service issues matched precisely the information provided at my prior service in San Francisco. Steve Ellis What is the outstanding service manager.
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