I was recently in the market for finding a very specific Porsche which had to be special ordered. I contacted several dealerships across many different states, finally Kareem Alayoubi of Rusnak Porsche contacted me... he was able to give me the answers I was looking for, he has been able to go above and beyond to make sure everything about my order was perfected. When I went to visit the dealership to meet him person, it was a very welcoming atmosphere. Kareem was able to show me around the dealership, and show me other cars that were similar to the ...
I worked with Mark Wasserman who was great along with the manager Keith
My experience was amazing. My son and I came onto the lot with no expectation. We were greeted by Michael Aram and he helped me through the entire process. There was never a sense of pressure or bothered by my questions. He was extremely knowledgeable, nice and such a pleasure to learn about the brand and products. He assisted in making sure I felt the power Prosche as I test drove the suv. I met more people throughout the dealership and everyone treated us with respect, dignity and professionalism. I walked away with a luxury vehicle that I never thought ...
One of the best dealerships in California. With their great customer service and friendliness they make you feel very at home. Sadly this is not the case with most high end dealerships especially in Southern California. Rusnak Porsche is really invested into long term relationships with their clients and are extremely transparent to their customers during the buying process. As a multi-time buyer from Rusnak I couldn’t recommend them more!
Kareem at Westlake Porsche is great. He helped my wife and I when he was at Audi. Excellent service and he got us a great deal. I’m today’s car market, we ended up in a Porsche while other dealers are charging mark-ups for any vehicles on their lots. My wife and I appreciate the excellent service by everyone at Westlake Porsche.
Everything from booking the appointment to getting the car back was a seem less effort. I was able to make an appointment on Sunday through their call center for an appointment the next day on Monday. They accommodated me by getting me a loaner since my car would be there a while. They sent me text and video updates of my car them entire time they had it. When the car was ready, they let me know and I picked it up. The car was washed and cleaned for me.
Rusnak has an excellent staff and is always professional.
The best of the best!!! Kareem is the best associate there.
Mark was really great to work with 🙏
As always, the best service. The service you can expect from a rusnak store especially from a rusnak Porsche store!
Michael Aram was very professional, knowledgeable and responsive! I would recommend using him for your next Porsche purchase. We were impressed with his follow-up and professionalism to make this a very easy and wonderful experience! We love our Porsche Boxster T as it is an amazing car!
I had a great repair experience with Rusnak All work was completed on time and as promised and it was a pleasant experience dealing with the service technicians and staff would definitely recommend them
I found the perfect Porsche online and Kareem Alayoubi tirelessly answered all of my questions, checked, and rechecked the car for me until I was sure it was the right one. Thanks also to Michael Rubin who talked me off the ledge as other customers were eyeing the car just as I was making arrangements to come buy it. 🙂 When I arrived at the dealership the car was just as expected and there were no hidden surprises. Everything worked out in the end and I'm the proud owner of a new to me Cayman S. Thanks so much Kareem, ...
Exceptional attention and service from Eric Blackmer. He is so easy and pleasant to work with...very professional, high attention to detail, very patient and helpful with my finicky little details. He is everything you could want in a service advisor, and brings none of the much too common "untrustworthy advisor" that I have seen with other brands and advisors elsewhare. If you don't have a dedicated service person for your "Porsche baby," I would strongly suggest starting here. He is as good as it gets, and one of the very brightest spots of this ...
very nice folks to work with. i worked with Michael Aram and he was super patient with me as i could not make my mind which model i should go for. he was very polite, no pushing and gave me tips that might've even cost him a deal but those were in my interest and i truly appreciated his approach. would recommend to everyone this dealership. Ask for Michael Aram
Steve Ellis and crew are fantastic!
The service department at Rusnak Porshe is by far the best I have ever experienced. My loaner car is much nicer than my car.. Lol. Skip is the best! Highly recommend.
I’ve been bringing in my 911 to this dealership for three years. I highly recommend bringing your car to see Steve Ellis. A true professional that treats his customers with respect and honesty.
Andy was responsive, informative and professional. It was a pleasant car buying experience.
My Porsche required service, including reprogramming the PCM. An unexpected problem with the ODBC port complicated matters. Rusnak Porsche resolved everything and Erik, my Service rep, did a great job of keeping me updated as they worked through the unexpected problem. I really appreciated the high level of communication. Erik was on top of everything.
Service department is excellent.
Sales associate Mark Wasserman gave us an outstanding experience purchasing our Porsche quickly and with patience in educating us as first-time Porsche owners. He thought of solutions and made our overall experience a perfect 10 out of 10. We drove all the way from Laguna Beach to work with Mark and get our car.
It was the most positive customer service experience I’ve every had at any Automotive Dealership! Kristin was so kind, responsive, helpful and solution oriented. Amazing! Many thanks to the entire Rusnak team but especially Kristin Kelley!! 👏👏👏👏👏
I always have my 2 Porsche's serviced by SKIP at Rusnak Porsche. He is ABSOLUTELY the best and makes it a very pleasant experience every time. Sometimes I'll just stop by to see him and mechanic Aaron ( his knowledge of engines is mind blowing) and check out the new inventory. Also, Oscar in parts is exceptional also. He once drove me the correct filter for my 911 after I purchased the incorrect one. THAT IS SERVICE!! I'm happy to be part of the Rusnak Porsche family.
Always pleased with the service I receive. Want to give a shout out to Steve Ellis and master mechanic Mark Leach. Would never consider having my car serviced by anyone other than them. I travel from Pasadena to Thousand Oaks solely because of their excellent customer service even though there is a Rusnak Pasadena a mile from my home. John
Mark helped us and had been patience with us through out entire process
I called to see if the car was still available, lucky for me it was and the sales person that answer the phone was very professional, he shows the love for the Porsche and he knows a lot about them, I felt very comfortable and trusted him since the begining. When We got there Mark was ready to show us the car, he took the time to explain everything about the car and helped us understand all the steps to close the deal. I know the Porsche company is behind the great car but havinga good salesman was very good ...
Marty made it very easy, such a great experience
The service staff are excellent at Rusnak Porsche. Steve Ellis helped me with my most recent service. Steve is professional, knows the details and doesn’t bother you with the details unless you want or need to know. Owning a Porsche is much more enjoyable when the dealership staff are professional, smart and friendly to work with. Thank you Rusnak Porsche service department
My husband took my car in to be serviced and had a great experience with his service advisor, Skip Crovo. Skip went above and beyond to make sure everything was taken care of on time. The car was washed and looked great when we picked it up. Very pleased with the service.
The service experience at Rusnak Porsche was outstanding. I phoned to set up an oil change and they squeezed me in the next day. I needed a loaner car which was provided. My prior service was in the San Francisco Bay area so they did not have the previous service records. However their evaluation of the status of required additional service issues matched precisely the information provided at my prior service in San Francisco. Steve Ellis What is the outstanding service manager.
excellent service as usual. steve ellis is very thorough and honest and i trust him.
My car was everything Rusnac said it was in the ad. The paperwork went very quickly and the sales person explained most of the cars operation. When I inspected the car I found the left rear mud flap was damaged. I took the car and Rusnak sent me a new flap in a couple of days. No problem. My drive home to the central coast was amazing. Best car I have ever been in, never mind own. I would buy from them again
I just purchased my 5th car from Rusnak Porsche. Robert Watkin in Sales has been my guy for all purchases. I feel very welcome every time I'm there even at service.
Came in for some minor things under CPO warranty for Panamera GTS. Kristin got me in quickly for an appointment, greeted me with friendliness, kept me informed along the way, and even got rock guards replaced. Wow, what a great experience.
My visit to Rusnak Porsche on March 02, 2021 was excellent. I felt welcome, the representative was very friendly and courteous. I liked the fact that he went straight to the point on the service need it without wasting any time, he also gave my Panamera a full vacuum and wash, thanks a lot.
AmaZing and up to standard dealer. They really take care of your car and make you feel like a king. Great service. My 911 turbo 2021 feels 10x the beast it was when I picked it up the first time
Always take great care of us. Have been working with Steve for about 20 years.
I purchased my vehicle with Mark Masserman. Mark worked hard with management and I recieved a great deal on a new Cayenne. Mark was very professional along with staff. I would recommend buying your next porsche with Mark at Rusnak Westlake Porsche
We had a very good experience with buying my latest car. Everyone was professional and helpful. They were also very conscious of social distancing and had all safety measures in place. I would highly recommend this car dealership to anyone looking for a new car.
We visited the dealership and met Andy Sasso. We did not know anything about the Porsche. We loved the Macan and Andy was great in selling us on the car from start to finish. We bought it the next day and had a terrific experience!
Always a pleasure going to Rusnak Porsche for purchasing a new car or service. This recent trip was for servicing my 911 that I picked up in Germany. Rusnak has arranged European delivery twice for me. Michael Rubin made the experience fast and easy. Their service team is outstanding. Steve Ellis has been my advisor for years. I also got the chance to speak with Sam the mechanic that worked on my car. Greatly appreciated. Thank you, Charlie
Highly recommend Rusnak Porsche. Mark Wasserman went above and beyond to help us find our car. We were able to remotely view our car and felt confident pulling the trigger hundreds of miles away. Thank you for being available 100% of the time and also getting us our car in time for our birthday trip.
Not only do we love our vehicle from Rusnak, but the service and communication is consistently five star. We often tell Skip, our service rep, that if we could give six stars, we would!
WE HAVE BEEN CUSTOMERS FRO MORE THAN 15 AND WOULDN'T PURCHASE OR SERVICE ANYWHERE ELSE
Michael Rubin is the greatest!
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